Privacy Policy

1. Introduction

TerraWell is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our nutrition consultation services and visit our website.

2. Information We Collect

We may collect the following types of information:

• Personal identification information: name, email address, phone number, postal address
• Consultation information: dietary habits, nutrition goals, lifestyle information
• Communication records: emails, messages, and consultation notes
• Website usage data: cookies, IP addresses, browser information

3. How We Use Your Information

We use the information we collect to:

• Provide nutrition consultation services
• Schedule and manage appointments
• Communicate with you about our services
• Improve our services and website experience
• Send educational materials and updates with your consent
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, safety, and property
• With service providers who assist in our operations, under strict confidentiality agreements

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to processing of your information
• Request transfer of your information
• Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

TerraWell

22 North Street, Brighton BN1 1EB, United Kingdom

Phone: +44 1273 694 238

Email: [email protected]